PayMeSupport that speaks your language
Real people, no bots. Reach the PayMe team in Dutch or English, any time of day.
WhatsApp
The quickest way to reach us. Message the PayMe support team, available 24/7.
Chat on WhatsAppEmail
Best for questions with details, screenshots or documents attached.
[email protected]Dutch & English
You always talk to a real person who understands your business, in Dutch or English.
Read the FAQ
FAQ
Everything you need to get started with PayMe, and keep going.
Got Questions?
Need help with something? Our team is here to make things easy. Don’t hesitate to reach out.
Message usDo I need a payment terminal?
No. You can start with just your Android phone using Tap to Pay on Android. No hardware, no cables. Tap to Pay on iPhone is coming soon.
Just download the app and start taking contactless payments right away.
What devices does PayMe work on?
Any modern Android smartphone with NFC, so you can start with the device you already have. Support for iPhone is coming soon.
What payments can I accept?
PayMe supports all major cards, most digital wallets, and local payment methods. From Visa and Mastercard to mobile payments like Apple Pay, if your customers can tap or scan, you’re covered.
How does pricing work?
Simple and transparent. You pay a fixed fee per transaction — no contracts, no hidden costs, and no surprises. You only pay when you get paid.
Debit Cards
Domestic cards
€0,10per transaction
Credit Cards
Domestic Netherlands
€0,10 + 1%per transaction
Credit Cards
American Express
3%per transaction
All other Cards
Business or international cards
€0,10 + 1% +scheme & interchange feeper transaction
When do I get paid out?
You’re in control. Schedule payouts daily, weekly, or monthly depending on what works best for your cash flow.
Can I use PayMe on the go?
Yes. PayMe is built for mobility, whether you’re in-store, at a market, or on location. With PayMe Pocket, you have a lightweight terminal that goes wherever your business does.
What if I need a receipt printer?
If printed receipts are important for your business, PayMe Go includes a built-in printer in one complete, reliable terminal.
Is PayMe secure?
PayMe runs on certified, secure infrastructure. Your transactions and customer data are fully protected following the current standards and compliancy certificates.